I have always dealt w/Mario when I take my car in for a service. He is the nicest guy and a total people person! I also love my Countryman, grips the road really well, sporty looking and an overall fun car to drive.
Friendly, fair and prompt vehicle service!
Jose at Mini of Universal City always takes good care of me and my car. It’s great to get such good service. I wouldn’t take my car anywhere else.
I had a car slam into the back of me on the 101 freeway and my 2012 VW Tiguan was totaled. So I decided I wanted to purchase a certified pre-owned mini Cooper Clubman. I went online and found exactly what I was looking for at universal City mini. I worked with Marc Who provided excellent customer service, it was without a doubt the easiest car purchase I've ever made and at age 63 that's saying a lot. (Marc Perry) was extremely knowledgeable and made me feel comfortable and confident about buying. I had some issues that were going to require special attention ...
Friendly service staff! Convenient Lyft ride home and back to the shop. Returned my car clean!
Buen servicio muy atentos
Staff is always knowledgeable and the service is top notch! They make taking my mini in for service smooth and hassle free.
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