Great experience all around. Everyone was very friendly and informative. Drove away feeling confident about the purchase. Marty was the one who assisted me and I would definitely recommend working with him. Oh, and the vehicles are great too of course!
Mini of Universal City was great. I have a lease and they got me a loaner, explained what was wrong with my car and got my car within a day. I would bring my car here again when I need service.
Just bought myself a a mini!!!
I’m always treated courteously at Mini of Universal City. I’d been taking my old Mini to the service department for years, and Jorge has been fantastic. Everyone else I’ve encountered, whether I was there to buy a car or not has been great.However, I’m not rating 5 stars b/c I still have some confusion over the price of the car I bought. I was a difficult customer due to my credit rating and a title loan I had on my trade in. So Marty and the sales manager worked tirelessly to find a gently used ...
Jeremy was fantastic! He was efficient, transparent, and caring. I also found Greg to be very supportive
Great team helped me get in and out with what I needed no B.S. My 5th Mini and will be coming back here for my 6th
I'd give Mario 6★ if I could. He diagnosed the problem quickly, Lyfted me home, and then told me the whole thing was fixed by a single WARRANTEED action, which was totally free (not even a labor charge, or a charge for having washed the car). I wish all my cars were Minis, so I could go here more often.
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